Meta App Review Portal
Shuoling Customer Service Demo
Facebook Login for Business and Messenger Customer Service Demo
This demo shows how a merchant authorizes a Facebook Page, connects it to Shuoling Customer Service, and manages Messenger conversations from a customer service dashboard.
1. Connect a Facebook Page
Use Facebook Login for Business to authorize Pages for the fixed Meta Review demo merchant. Credentials are processed only by the secure server.
Facebook Login for Business
Click Connect Facebook Page, complete authorization in the Facebook window, then return here. Authorization status is checked automatically.
Authorized Page List
Only Page ID, Page Name, assigned tasks, and whether a Page credential is available are shown. Credential values are never returned.
Security: this public review flow is fixed to demo tenant 3, rate limited, expires after 10 minutes, and uses a random state to restrict Page binding and Live Test access.
2. Messenger Customer Service Workflow
Live Test Mode uses the connected Page and secure server-side APIs. Simulation Mode demonstrates the same dashboard interaction without sending a real message.
Review Steps
- Open this demo page.
- Click Connect Facebook Page.
- Complete Facebook Login for Business authorization.
- Select a Facebook Page.
- Bind the Page to Shuoling Customer Service.
- Send a Messenger message to the connected Page.
- Refresh conversations in Live Test Mode.
- Reply from the demo dashboard.
- The Messenger user receives the reply if the app has the required Messenger access.
If a real Messenger event is not available because the app is still under Standard Access, reviewers can use Simulation Mode to understand the UI workflow, and the submitted screencast demonstrates the full backend workflow.